Privacy Policy

Lynx Waterproofing Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Lynx Waterproofing Limited is the data controller responsible for your personal information collected through this website.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details at the end of this document.

We may collect personal information that you voluntarily provide when you:

• Complete a contact or enquiry form
• Request a quotation
• Contact us by email or telephone
• Subscribe to marketing communications (where applicable)

This information may include:

• Full name
• Email address
• Telephone number
• Postal address
• Company name (where applicable)
• Details relating to your enquiry or project
• Payment information (where required)

When you visit our website, certain information is collected automatically, including:

• Your IP address
• Browser type and version
• Device information
• Time zone
• Pages visited
• Time spent on our website
• Referring websites or search terms
• Cookie and tracking information

This information helps us understand how visitors use our website and enables us to improve its performance and security.

We only collect and process personal data where it is necessary to do so. We may use your information to:

• Respond to enquiries and quotation requests
• Provide our services
• Manage customer relationships
• Process payments where applicable
• Improve our website and customer experience
• Monitor website performance and security
• Detect and prevent fraud or misuse
• Comply with legal and regulatory obligations

We process your personal information using lawful bases under the UK General Data Protection Regulation (UK GDPR), including:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

We take the security of your personal information seriously.

Appropriate technical, organisational and physical safeguards are in place to protect your information against unauthorised access, loss, misuse, alteration or disclosure.

While we make every effort to protect your data, no method of transmitting information over the internet or storing electronic data is completely secure. As such, we cannot guarantee absolute security.

We do not sell or rent your personal information.

Your information may be shared with trusted third-party service providers where necessary to operate our business, provide our services or comply with legal obligations. These providers are required to keep your information secure and confidential.

We may also disclose your information where required by law or where necessary to protect our legal rights.

Where personal information is transferred outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection legislation.

Under UK GDPR, you have the following rights:

• The right to be informed
• The right to access your personal information
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights relating to automated decision-making and profiling

If you wish to exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal information has not been handled correctly.

Our website may contain links to external websites for your convenience.

Please note that we are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices.

Any updates will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Lynx Waterproofing Limited

Email: info@lynxlimited.co.uk